I Once Was Lost but Now I’m Found…on Bose SoundTouch

The relationship between KoHoSo Radio 66 and Bose SoundTouch has always been and remains friendly. In fact, they are one of the few entities where I have communicated personally with a top-level employee regarding listing this station. Not only was the gentleman kind and helpful but he also requested more information regarding an online forum where I picked up some misinformation about Bose SoundTouch as he wanted to get over there quickly and correct it so it would not continue to spread.

That being said, Bose SoundTouch has ignited a few rounds of indigestion in my belly. With the information in this blog entry, I hope this is the final chapter regarding anything that causes me or, especially, my listeners any further problems.

This latest difficulty was caused by the Bose SoundTouch search engine. Apparently, it is the only search engine of any type in existence where capitalization matters.

So, in a nutshell…if you have Bose SoundTouch up on your mobile device or computer and you want to search for KoHoSo Radio 66, you must type in KoHoSo exactly as I stylize it. You must capitalize the K, H, and S but leave all the o’s in lower case.

How to precisely type in 'KoHoSo' so KoHoSo Radio 66 can be found in Bose SoundTouch.

This illustrates precisely how to search for KoHoSo Radio 66 in Bose SoundTouch by typing the K, H, and S as capital letters with all the o’s in lower case. Thanks to long-time listener and personal friend Arwin K. for providing this iPhone screenshot.

Just to clear this up for anybody new to the overall situation (as I’ve brought it up on our social media accounts — see the links at the bottom of any page — as well as on the FAQ), I had to ask Bose to stop listing KoHoSo Radio 66 as a "recommended" station. The reason is any station appearing in that list is required to have a Bose "bot" connected to the stream at all times. That is not workable for me as my hosting account with Live365 limits me to a certain number of listening hours per month. On my current plan, if I let Bose connect to me at all times, just that one "listener" takes up almost half of my monthly allotment. I’m OK with paying for a higher-tier account some day but I would rather it be because those doing the listening are actual humans.

I hope those of you that use Bose SoundTouch understand why I had to ask them to remove their bot. As for why they have the only search engine where not matching letter case will affect the results…well, why not contact Bose yourself and ask them to fix it? They were certainly accommodating to me as somebody that doesn’t own one of these units. I would hope they would at least give consideration to the folks that actually spend money on them.

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